Short answer: there is one test that settles it. A real Vietnam eVisa can be looked up on the official portal, evisa.gov.vn, with the registration code, your email and your date of birth. A legitimate service gives you that code, or lets you check your visa there, without hesitation. If a service can't or won't, walk away.
Signs of an honest service
- It says clearly that it is a private company, not the government.
- It shows the full price up front and explains what is the government fee and what is the service fee.
- It lists real contact details, and someone answers.
- It has a written refund policy.
- It sends you to the official portal to verify your visa.
- It doesn't pressure you with countdown timers or "approval guaranteed".
Red flags
- Claims to be "official" on a domain that doesn't end in .gov.vn.
- Extra fees that appear only at checkout.
- Guaranteed approval. Nobody can promise that, because immigration decides.
- Won't give you the registration code.
- Contacted you first, through an unexpected message or ad.
Is same-day really possible?
Yes. Urgent processing within the same working day is a real, paid option if the application goes in before the daily cut-off. What isn't real: an instant visa at midnight on a Sunday. See the urgent guide for how the timing works.
How we answer those questions
We are a private assistance service, not the government. Our prices include the government fee and are shown on the fees page. We check your application before you pay, and you can verify your eVisa on evisa.gov.vn. If we make a mistake, the service fee is refunded in full.
Quick answers
Is using a visa agency legal?
Yes. Applications through agencies are allowed. Impersonating the government is not.
How do I verify my eVisa?
Use the status search on evisa.gov.vn with your registration code, email and date of birth.
This guide is general information. Vietnam visa rules and processing times change — always check the current requirements. evisavietnamexpress.com is a private visa assistance service, not the official government portal.